Privacy Policy - Brighton Engravers Limited

This website and it’s owners/data controllers take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience.  We endeavour to comply with current GDPR (General Data Protection Regulations in force from 25th May 2018)

Data passed between you (The User) and us (Brighton Engravers Limited) is protected by encryption and you should see the prefix ‘https’ or a padlock symbol within the address bar.

IMPORTANT:  If ‘https’ or a padlock symbol is not present DO NOT PROCEED FURTHER as this website may have been compromised.

This website uses cookies to better your experience whilst visiting the website.  Cookies are small files which are saved to the users computer hard drive which can track, save and store information about the user’s interactions and usage of the website.  This allows the website, through it’s server to provide the user with a tailored experience whilst on the site.

Your IP address (Which can identify your computer but not you personally) is stored by the cookie.

You can turn off and/or delete cookies by going to your browser and clicking ‘settings / Tools / Internet Options / Privacy (or check via the ‘Help’ tag within your browser) and selecting to ‘block cookies’.   However if you select to block then you may encounter  difficulties in navigating certain areas of our site.

You can find out more about cookies by typing ‘cookies into your browser search bar.

When you make contact through our website ‘Contact Us’ page, your email address together with any information you feel necessary to provide will be stored securely only for as long as required for us to answer and complete any enquiry you have made.

Your name

Your address (and any alternative address relative to delivery of an order)

Your email address

Your telephone/mobile number

We may collect third party information supplied by you – for example the names of persons to be inscribed on a Trophy/Memorial/Giftware and suchlike.

Such details may include names, ages and dates of birth and/or death.

Electronic and paper format.

We will never sell your data to another party

We will not share your data with another party without your expressed permission or unless compelled to do so by legal process instigated by Police / Courts or Corporate / Fiscal Regulations (our accountants for example or HM Revenue & Customs)

How We Use Your Data

We only use your data to complete a transaction enquiry that you have initiated.

We do not send advertising emails and will not contact you unless necessary as part of a transaction.

We will only pass on your data with your consent if it is necessary to fulfil a transaction.

For example:  You may ask us to create a Memorial Plaque for placement in a situation where permission is needed from  the Land Owner/Church/Cemetery Authority etc. and they may request contact with you and/or details to verify your entitlement to place an item in their domain.

We may keep your name, address, email and contact numbers and invoice references on electronic media and paper format in order to:

1.  Forward products you have ordered

2.  Maintain contractual arrangements

3.  Maintain accounts for invoicing purposes and any data necessary to comply with Corporate/Fiscal/HMRC Regulations.

1 & 2 will vary in length of time necessary to fulfil an order or contract term to the satisfaction of you (The Customer).

For example:  emails and notes taken during the progression of an order will not be kept beyond the period necessary to complete the order but invoicing paperwork (as mentioned at 3. above) and bank payment references may be kept for up to seven years or as defined by current Corporate/Fiscal Law.

Data on electronic media (Hard Drive/USB removable data Stick) is encrypted.

Data kept on paper format is kept in a locked secure area.

Data that is no longer relevant is deleted from electronic media or if in paper format is securely shredded by us.  We do not pass any data to an outside party for destruction.

Accessing Your Data and Requesting Deletion or Amendment

You may request to see any data about you that is held by us and may request amendment or deletion of data other than that which we have to keep for Corporate/Fiscal purposes or legal purposes pursuant to an action against you to recover monies owing.

The data controller/s: Andy & Melanie Derriman may be contacted via our ‘Contact Us’ page or in writing and your request will be dealt with within one month.

There is no charge for this service.

You will have to provide evidence that you are entitled to access and instruct us to amend or delete such data.

Although this website only looks to include quality, safe and relevant links, users should always adopt a policy of caution before clicking on any external links that may appear within our website.

As owners of this website, we cannot guarantee or verify the contents of any externally linked website despite our best efforts as we have no control third parties.  Users are warned therefore that they click on external links at their own risk and this website and its owner cannot be held liable for any damages or implications caused by visiting any external link.

Users should ensure they have up to date Anti-Virus installed and that any link proposed to be visited shows an ‘https’ prefix in the address bar.

If you discover a link that causes concern please report it to us via our ‘Contact Us’ page.

Advertising/Sponsored Links & Social Media Links

Currently, this website uses no such links.  If any such link appear on the site it has not been put there by the owners and must not be trusted.    Please report any such link via our ‘Contact Us’ page.

For further information or to raise a concern or complaint about Data Protection with the Information Commissioner’s Office,  please visit: https://ico.org.uk